Search These Questions & Help Videos Below To Find Answers Quickly!

Yes, we offer phone support 9am – 5pm (MST) at (858) 522-9586, LIVE CHAT as well as a 24-hour support ticket system within your Client Area.

Yes, we would be happy to Install WordPress for you. The charge for this service is $25.00.

Yes, we automatically backup all sites every 24-hours on our server. However, it is the client’s responsibility to back up their own websites when updates are made and we recommend saving a copy of your backup file to your own PC and/or storage device. We also offer Site Management services.

No, unless otherwise noted, we do not lock clients into long-term contracts. If you would like to move your business elsewhere, you are free to do so.

Please see “Our Services” for pricing.  You can also give us a call to discuss your specific needs.

Yes, we will help with Site Migration. For a simple WordPress site the pricing starts at $50. Give us a call for bulk pricing or other services not listed.

Please see our cPanel Tutorial videos below. You can also quickly set up your email while logged into your account. Check out the shortcuts in your dashboard.

Please click “CLIENT | SIGN IN” in the upper-right corner of the site. You can access your cPanel® while logged into your account.

Please click “CLIENT | SIGN IN” in the upper-right corner of the site. You can access your email while logged into your account. If you have a WordPress site, you can usually access email by going to www.yourdomain.com/webmail

Please click “CLIENT | SIGN IN” in the upper-right corner of the site and sign into your account.

Yes. There are many different ways to help make your website more secure. For WordPress sites we recommend WordFence Security in addition to using strong passwords and keeping them secure on a jump drive, on paper or in an offline computer. You can also purchase and install an SSL certificate to further secure your website.

If your website has been hacked, please call us at (858) 522-9586 for assistance. This is one of the reasons it is critical to keep a current backup of your website in cPanel® AND also a copy on your local PC or external drive. Don’t panic – we are here to help. 🙂

Before Contacting Support Please See Our HELP VIDEOS